• Prepare a standard list of questions to ask all applicants. Remember the best employee may not necessarily be the one who 'looks the part' when they arrive for interview.
• Make notes from each interview. Not only will this help you to make your selection but may save time if your original selection doesn't work out, or if you need an extra person a short time later.
• Take time over making your selection. Extra time spent at this stage can prevent disappointment and frustration. Ring our staff for additional information on the applicant’s referee reports, or to discuss the applicants further.

Useful interview questions

The following questions are suggestions which may assist you conduct an effective interview:

• Why are you applying for this job?
• What do you know about this company?
• Why do you think you are suitable for this job?
• What skills and experience do you have relevant to this job?
• What are your strengths and weaknesses?
• Give an example of a work related problem and how you dealt with it.
• Give an example of how you have dealt with a difficult customer.
• What type of person annoys you, and how do you deal with them?
• How well do you handle criticism?
• Give an example of a decision you have had to make without referring to your supervisor.
• What did you like/dislike most about your last job?
• Why did you leave your last job?
• What do you see yourself doing in 2 years time?
• Why should we hire you instead of someone else?
• When are you available to start work?
• Do you have any questions?